Brindleys Boutique B&B
A modern rewrite for upmarket Bath Guesthouse.


THE HOTEL

Brindleys is a small Victorian townhouse hotel in the city of Bath — elegant, calm, and quietly run. Its interiors already carried a sense of design and care;but the language hadn’t caught up.

THE CHALLENGE

The original copy read like a standard B&B brochure: friendly but flat. Words like “warm welcome,” “beautiful surroundings,” and “ample breakfast” were true, but they didn’t express what the place felt like — or the kind of guest it wanted to attract.

WHAT WE DID

No filler clichés. Gone are “bijoux,” “heartfelt welcome,” and “home from home.”We shaped a tone of voice that feels human and effortless — a balance of seaside nostalgia and contemporary ease. Each line was rewritten with rhythm and restraint: simple sentences, conversational flow, and a touch of local personality.

The new copy paints a picture of mornings by the window, fresh coffee in hand, and the sea just beyond the glass — calm, understated, and beautifully unforced.

Explorations in tone, storytelling, and language for independent hotels.
Each piece reimagines how words can shape a guest’s experience — created as part of SABLE’s ongoing research into modern hospitality communication.

A SABLE concept project.
Proof of how small shifts in tone can transform how a place feels.

The Home Page Introduction

BEFORE

Nestled on the seafront of Sunderland, we offer a unique blend of charm, comfort, and coastal beauty. Our beautiful appointed house is the perfect base to explore the vibrant North East and promises a memorable stay

  • Perched on Sunderland’s seafront, The Beach House feels like a breath of fresh air. Wake to sea views, soft light, and the sound of the waves outside. Whether you’re here for a quiet escape or a long weekend with friends, this is the kind of place that feels both laid-back and a little bit special.

  • What should we know about the services you provide? Better descriptions result in more sales.

The Bedrooms

BEFORE

Nestled on the seafront of Sunderland, we offer a unique blend of charm, comfort, and coastal beauty. Our beautiful appointed house is the perfect base to explore the vibrant North East and promises a memorable stay

  • Perched on Sunderland’s seafront, The Beach House feels like a breath of fresh air. Wake to sea views, soft light, and the sound of the waves outside. Whether you’re here for a quiet escape or a long weekend with friends, this is the kind of place that feels both laid-back and a little bit special.

  • What should we know about the services you provide? Better descriptions result in more sales.

Before

Nestled on the seafront of Sunderland, we offer a unique blend of charm, comfort, and coastal beauty. Our beautiful appointed house is the perfect base to explore the vibrant North East and promises a memorable stay

  • Perched on Sunderland’s seafront, The Beach House feels like a breath of fresh air. Wake to sea views, soft light, and the sound of the waves outside. Whether you’re here for a quiet escape or a long weekend with friends, this is the kind of place that feels both laid-back and a little bit special.

  • What should we know about the services you provide? Better descriptions result in more sales.

The Shift

Homepage Intro

Before:

Nestled on the seafront of Sunderland, we offer a unique blend of charm, comfort, and coastal beauty. Our beautiful appointed house is the perfect base to explore the vibrant North East and promises a memorable stay.

After:

Perched on Sunderland’s seafront, The Beach House feels like a breath of fresh air.
Wake to sea views, soft light, and the sound of the waves outside. Whether you’re here for a quiet escape or a long weekend with friends, this is the kind of place that feels both laid-back and a little bit special.

Bedrooms

Before:

Nestled on the seafront of Sunderland, we offer a unique blend of charm, comfort, and coastal beauty. Our beautiful appointed house is the perfect base to explore the vibrant North East and promises a memorable stay.

After:

Five bedrooms, each with there own mood — sea-washed light, bold prints, a little vintage soul. Some look out to Roker Pier, others to the quiet curve of the coast.